Requirements and priorities
For E-commerce, we start by reviewing requirements and priorities. We identify what already works and which decisions your team needs to make.
01A useful starting point
Make buying and selling work together.
Plan, build and improve e-commerce around the work your business needs.
The shop is only one part of the operation. Product information, payment, stock, delivery and customer service need to support the same promises made at checkout.
02The everyday problem
Make the important
work easier to do.
Design and configuration
We agree how design and configuration will fit the people and tools involved. Dependencies are reviewed before the implementation is scheduled.
Build, connect and test
We check build, connect and test in a realistic working journey. The result records any limitations and the person responsible for follow-up.
03Explore specialist services
The right detail. For the work you need.
Shopify development
The storefront, product information and order-handling process should work together. We configure the shop around your products and the practical work your team will do after each sale.
Explore serviceWooCommerce development
An online store adds responsibilities to a WordPress site: payment, stock, order emails and updates. We review these together so the shop is manageable after launch.
Explore serviceCustom e-commerce development
Some sales journeys do not fit a standard shop configuration. We plan the catalogue, pricing and ordering rules around your products before building the parts that need custom behaviour.
Explore serviceProduct catalogue management
A catalogue is easier to use when product details are consistent. We define categories, attributes and import rules so customers can compare items and the team can maintain them.
Explore serviceCheckout optimisation
Unexpected delivery charges, confusing forms and unclear errors can stop an interested shopper. We review the checkout journey and prioritise changes that can be tested and measured.
Explore servicePayment gateway integration
The customer’s payment and the store’s order record need to agree. We test successful, failed and interrupted transactions, as well as the messages customers and staff receive.
Explore serviceInventory synchronisation
Two tools can report different stock levels after a sale or adjustment. We agree which record is authoritative and how updates, conflicts and failed runs are handled.
Explore serviceB2B & wholesale portals
Trade ordering often needs account approval, different prices and larger quantities. We plan these rules alongside credit or payment arrangements and the team’s order-handling process.
Explore serviceB2C customer accounts
An account should help a returning shopper, not create another obstacle. We keep sign-in, order history and account controls focused on useful tasks and clear privacy choices.
Explore serviceShipping & fulfilment integration
The delivery option shown at checkout must match what the warehouse or carrier can fulfil. We agree the rules for services, tracking updates and exceptions before connecting providers.
Explore serviceE-commerce reporting
Revenue, order counts and product performance need consistent definitions. We connect the reporting with the actual buying journey, including cancellations, refunds and the limits of attribution.
Explore service04A connected working system
How the parts work together.
01
Requirements and priorities
The requirements and priorities stage provides the agreed starting information for design and configuration. The owner checks this step before the work moves on.
02
Design and configuration
The design and configuration stage provides the agreed starting information for build, connect and test. The owner checks this step before the work moves on.
03
Build, connect and test
The build, connect and test stage provides the agreed starting information for handover and ongoing care. The owner checks this step before the work moves on.
04
Handover and ongoing care
The handover and ongoing care stage forms part of the final handover. The owner checks this step before the work moves on.
05Our delivery process
Understand. Build.
Check. Hand over.
Discover
Discuss the real task, existing systems and constraints. Record what success looks like before choosing a solution.
Plan
Review the structure and agree the scope, responsibilities and acceptance examples. Set a realistic sequence for delivery.
Deliver
Build the agreed work in reviewable stages. Check the important details with your team and explain decisions as they are made.
Launch & support
Test the finished journeys, agree the launch and explain ownership. Discuss ongoing support separately from the initial build.
06Your existing tools
Build on what
already works.
The shop is only one part of the operation. Product information, payment, stock, delivery and customer service need to support the same promises made at checkout.
Platform choices follow the requirements. We review existing accounts, data formats and supplier agreements before proposing replacements or additional subscriptions.
Before anything connects
- Products, variants and pricing rules
- Payment and delivery providers
- Stock sources and order handling
Access should match the task. Your business keeps ownership of its accounts and records.
07Quality and safeguards
Care in the details.
Confidence in the handover.
Controlled access
We review access requirements and keep permissions aligned with the responsibilities of each role.
Practical checks
Important journeys are checked with realistic data and a range of expected and unexpected inputs.
People stay involved
The people using and maintaining the result are involved before handover, with time for questions and training.
08Scope and investment
A proposal you
can understand.
Choose the level of work that fits your goal. We confirm the price after reviewing the requirements and list recurring and third-party costs separately.
Focused project
Request a quote- Requirements and priorities
- Design and configuration
Connected delivery
Request a quote- Requirements and priorities
- Design and configuration
- Build, connect and test
- Handover and ongoing care
Ongoing partnership
Request a quote- Regular review
- Agreed support coverage
- Planned improvements
- Clear reporting
09Ready for the first conversation
A little preparation.
A better starting point.
- Products, variants and pricing rules
- Payment and delivery providers
- Stock sources and order handling
You do not need a finished specification. A real example, a clear goal and someone who knows the current process are enough to begin.
10Client perspectives
What a useful
partnership should feel like.
Sample perspectives for this service. Verified client testimonials will replace these with permission.
“We wanted requirements and priorities explained clearly, so everyone knew what the project needed to achieve.”
Business owner · sample perspective
“Having design and configuration agreed before delivery made it easier for our team to review the work and ask the right questions.”
Project lead · sample perspective
11Your questions, answered
Clear answers.
Before you commit.
Where does E-commerce begin?
We start with requirements and priorities, then agree what design and configuration needs to cover. A real example from your business helps us define the work accurately.
What will we receive?
Your proposal sets out requirements and priorities, design and configuration, build, connect and test, handover and ongoing care. The handover records the agreed setup, the checks completed and the responsibilities that remain with your team.
Can this work with our existing tools?
We review the tools and access available before promising a connection. Where an integration is limited, we explain the options and any manual steps that remain.
How do you decide the price?
We quote for the agreed deliverables, complexity and support needs. Hosting, subscriptions, advertising spend and third-party charges are identified separately.
How will we check that the work is ready?
We use realistic examples to check build, connect and test and handover and ongoing care. Your team reviews the important journeys before the work is signed off.
What happens after launch?
We explain the handover and maintenance needs. Ongoing support is a separate agreed scope with clear responsibilities and a review schedule.
12Start a conversation
Let’s talk about
E-commerce.
Tell us what you want to improve, what you use today and any deadline you need us to consider.