Privacy Policy

Privacy Policy

for IT Services Hub

IT Services Hub is totally committed to respecting and protecting your personal information (data) during your learning journey. We collect, use and add to it as an integral part of the services we deliver to you as it plays an important part in helping us to provide you with the very best level of service created and delivered bespoke to your individual needs. This is a brief statement outlining your privacy rights and how we embed these into our working practices. You may view further details in our privacy notice on our website.

1. Information We Collect

1.1 Personal Information: When you purchase our services or contact us through forms, we may collect personally identifiable information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Address

1.2 Usage Data: We may also collect data on how you interact with our website, such as IP addresses, browser types, and access times.

2. Use of Cookies

2.1 What are Cookies: We use cookies to enhance your experience on our website. Cookies are small files stored on your device that track, save, and store information about your interactions.

2.2 Types of Cookies We Use:

  • We use the following cookies:

    • Strictly necessary cookies.

    These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of the e-billing services.

    • Analytical/performance cookies.

    They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users find what they are looking for easily.

    • Functionality cookies.

    These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

    • Targeting cookies.

    These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

    You can find more information about the individual cookies we use and the purposes for which we use them below.

    First-party ITS Ltd cookies

    This website will set some cookies that are essential for the website to operate correctly. These cookies, none of which capture personally identifiable information, are as follows:

    • Visitor ID – this cookie is a numeric value that identifies unique visitors and provides coherence and consistency to a site visit;
    • Page Number – this cookie identifies the page you are on;
    • Session ID – this cookie identifies your website session;
    • Test – this cookie checks whether or not your browser supports cookies;
    • Order – this cookie ensures that your shopping basket works correctly.

    Third-party cookies

    Our websites will set several types of third-party cookie, and we do not control the operation of any of them. The third-party cookies which may be set include:

    • Google Analytics – we use Google Analytics to collect data about website usage. This data does not include personally identifiable information. You can view the Google Privacy Policy here:
    • Google Remarketing – we do on occasion, use Google’s Remarketing cookie to market products and services we think may be of interest to you. You may see our adverts on Google’s Display Advertising Network of partner websites and Google’s own search results pages. We aim to carefully select the products and services we remarket to you, and do so based on the pages you have visited on our website. To opt out of Google Remarketing, set your Google Ad Settings.

    You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

2.3 Consent: By using our website, you consent to the use of cookies as described in this Privacy Policy.

3. How We Use Your Information

3.1 Service Delivery: We use the information collected to provide and improve our services, customize your experience, and communicate with you about our offerings.

3.2 Security: Your data is securely stored, and we implement industry-standard measures to protect against unauthorized access or disclosure.

4. Legal Basis for Processing

4.1 Contractual Necessity: Processing your data is necessary for the performance of a contract when you purchase our services.

4.2 Consent: When you submit information voluntarily, you provide consent for us to use the information as outlined in this Privacy Policy.

5. Your Rights

5.1 Access and Correction: You have the right to access and correct your personal information.

5.2 Opt-out: You can opt-out of marketing communications at any time.

6. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties unless we provide you with advance notice or obtain your consent.

7. Data Retention

We retain your information for as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

8. Updates to Privacy Policy

We may update this Privacy Policy periodically. The latest version will be posted on our website with the effective date.

9. Contact Us

If you have any questions or concerns regarding our Privacy Policy, please contact us at

For a more comprehensive understanding, please refer to our Privacy Notice available on our website.

Your privacy is important to us, and we are committed to maintaining the confidentiality and security of your information.

Processing (using) your data lawfully

We will process your data strictly in accordance with the Data Protection Act 2018,(DPA) the General Data Protection Regulation (GDPR UK), and the Privacy and Electronic Communications Regulation 2003 (PECR) under our lawful reason of legitimate Interest, which means that we will only use your data for the purposes it was collected for, and we will always give you the opportunity to opt-out from any direct marketing we may send you in every instance. We have carried out a legitimate interest assessment to ensure the validity of this processing reason. Should there be a specific requirement to use another lawful reason we will do so for that requirement only. For the purposes of Data Protection legislation, we are the data controller of your information and are registered with the Information Commissioners Office number Z1776544. You may view further details on lawful processing in our privacy notice on our website.