E-COMMERCE

E-commerce reporting

Understand how visitors become paying customers.

BUILT AROUND YOUR BUSINESS

Revenue, order counts and product performance need consistent definitions. We connect the reporting with the actual buying journey, including cancellations, refunds and the limits of attribution.

0207 183 9270

Understand how visitors become paying customers.

Revenue, order counts and product performance need consistent definitions. We connect the reporting with the actual buying journey, including cancellations, refunds and the limits of attribution.

The shop is only one part of the operation. Product information, payment, stock, delivery and customer service need to support the same promises made at checkout.

Product photography daylight tabletop.
E-commerce reporting — planned around real work.

Make the important
work easier to do.

01

Funnel measures

For E-commerce reporting, we start by reviewing funnel measures. We identify what already works and which decisions your team needs to make.

02

Product performance

We agree how product performance will fit the people and tools involved. Dependencies are reviewed before the implementation is scheduled.

03

Revenue definitions

We check revenue definitions in a realistic working journey. The result records any limitations and the person responsible for follow-up.

Clear deliverables. Shared expectations.

Funnel measures

Define the measure before drawing the chart. We check the source, timing and limitations, so the team knows what the number means and can use it in a real decision.

Product performance

Agree how the item or order is recorded and updated through the operation. The rules should explain what is available, what has changed and which person handles the next step.

Revenue definitions

Check the agreed implementation against realistic tasks and record the result.

Reporting schedule

Define the measure before drawing the chart. We check the source, timing and limitations, so the team knows what the number means and can use it in a real decision.

How the parts work together.

01

Funnel measures

The funnel measures stage provides the agreed starting information for product performance. The owner checks this step before the work moves on.

02

Product performance

The product performance stage provides the agreed starting information for revenue definitions. The owner checks this step before the work moves on.

03

Revenue definitions

The revenue definitions stage provides the agreed starting information for reporting schedule. The owner checks this step before the work moves on.

04

Reporting schedule

The reporting schedule stage forms part of the final handover. The owner checks this step before the work moves on.

Understand. Build.
Check. Hand over.

Discover

Discuss the real task, existing systems and constraints. Record what success looks like before choosing a solution.

Plan

Review the structure and agree the scope, responsibilities and acceptance examples. Set a realistic sequence for delivery.

Deliver

Build the agreed work in reviewable stages. Check the important details with your team and explain decisions as they are made.

Launch & support

Test the finished journeys, agree the launch and explain ownership. Discuss ongoing support separately from the initial build.

Build on what
already works.

The shop is only one part of the operation. Product information, payment, stock, delivery and customer service need to support the same promises made at checkout.

Platform choices follow the requirements. We review existing accounts, data formats and supplier agreements before proposing replacements or additional subscriptions.

Before anything connects

  • Products, variants and pricing rules
  • Payment and delivery providers
  • Stock sources and order handling

Access should match the task. Your business keeps ownership of its accounts and records.

Care in the details.
Confidence in the handover.

ILLUSTRATIVE ACCEPTANCE SCENARIO

Checking E-commerce reporting in practice

Reconcile an agreed reporting period with paid orders, refunds and delivery charges. Define whether revenue includes tax and how abandoned baskets are counted so the report supports a consistent commercial conversation.

Your project uses examples agreed with your team. This scenario explains the checks to consider; it is not a completed client case study.

Controlled access

We review access requirements and keep permissions aligned with the responsibilities of each role.

Practical checks

Important journeys are checked with realistic data and a range of expected and unexpected inputs.

People stay involved

The people using and maintaining the result are involved before handover, with time for questions and training.

A proposal you
can understand.

Choose the level of work that fits your goal. We confirm the price after reviewing the requirements and list recurring and third-party costs separately.

One defined outcome

Focused project

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  • Funnel measures
  • Product performance
Discuss this scope
A wider working system

Connected delivery

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  • Funnel measures
  • Product performance
  • Revenue definitions
  • Reporting schedule
Discuss this scope
Care and improvement

Ongoing partnership

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  • Regular review
  • Agreed support coverage
  • Planned improvements
  • Clear reporting
Discuss this scope

A little preparation.
A better starting point.

  • Products, variants and pricing rules
  • Payment and delivery providers
  • Stock sources and order handling

You do not need a finished specification. A real example, a clear goal and someone who knows the current process are enough to begin.

What a useful
partnership should feel like.

Sample perspectives for this service. Verified client testimonials will replace these with permission.

ILLUSTRATIVE · NOT A CLIENT REVIEW
“We wanted funnel measures explained clearly, so everyone knew what the project needed to achieve.”

Business owner · sample perspective

ILLUSTRATIVE · NOT A CLIENT REVIEW
“Having product performance agreed before delivery made it easier for our team to review the work and ask the right questions.”

Project lead · sample perspective

Clear answers.
Before you commit.

Where does E-commerce reporting begin?

We start with funnel measures, then agree what product performance needs to cover. A real example from your business helps us define the work accurately.

What will we receive?

Your proposal sets out funnel measures, product performance, revenue definitions, reporting schedule. The handover records the agreed setup, the checks completed and the responsibilities that remain with your team.

Can this work with our existing tools?

We review the tools and access available before promising a connection. Where an integration is limited, we explain the options and any manual steps that remain.

How do you decide the price?

We quote for the agreed deliverables, complexity and support needs. Hosting, subscriptions, advertising spend and third-party charges are identified separately.

How will we check that the work is ready?

We use realistic examples to check revenue definitions and reporting schedule. Your team reviews the important journeys before the work is signed off.

What happens after launch?

We explain the handover and maintenance needs. Ongoing support is a separate agreed scope with clear responsibilities and a review schedule.

Let’s talk about
E-commerce reporting.

Tell us what you want to improve, what you use today and any deadline you need us to consider.