WEB APPLICATIONS

API & system integration

Help useful systems share information safely.

BUILT AROUND YOUR BUSINESS

A connection that works once can still fail when a record changes or a provider is unavailable. We plan data mapping, failure messages and recovery alongside the successful journey.

0207 183 9270

Help useful systems share information safely.

A connection that works once can still fail when a record changes or a provider is unavailable. We plan data mapping, failure messages and recovery alongside the successful journey.

A useful application removes a real obstacle. We start with the people doing the work, the decisions they make and the information they need, then build the important journeys around that.

Api engineer at dual displays.
API & system integration — planned around real work.

Make the important
work easier to do.

01

API review

For API & system integration, we start by reviewing api review. We identify what already works and which decisions your team needs to make.

02

Data mapping

We agree how data mapping will fit the people and tools involved. Dependencies are reviewed before the implementation is scheduled.

03

Access credentials

We check access credentials in a realistic working journey. The result records any limitations and the person responsible for follow-up.

Clear deliverables. Shared expectations.

API review

Review what the existing tools allow before promising a connection. We agree the data exchanged, credentials, operational limits and the way failed handoffs are detected.

Data mapping

Identify the records and documents that can be used, who owns them and how they are structured. We review quality and mapping before connecting the information to another system.

Access credentials

Agree which records and actions each person can use. We check the boundaries across screens, searches and exports, rather than relying on a hidden button to protect information.

Failure recovery

Plan the unsuccessful journey as carefully as the successful one. We agree how to identify the problem, retain useful context and recover without silently losing or repeating the work.

How the parts work together.

01

API review

The api review stage provides the agreed starting information for data mapping. The owner checks this step before the work moves on.

02

Data mapping

The data mapping stage provides the agreed starting information for access credentials. The owner checks this step before the work moves on.

03

Access credentials

The access credentials stage provides the agreed starting information for failure recovery. The owner checks this step before the work moves on.

04

Failure recovery

The failure recovery stage forms part of the final handover. The owner checks this step before the work moves on.

Understand. Build.
Check. Hand over.

Discover

Discuss the real task, existing systems and constraints. Record what success looks like before choosing a solution.

Plan

Review the structure and agree the scope, responsibilities and acceptance examples. Set a realistic sequence for delivery.

Deliver

Build the agreed work in reviewable stages. Check the important details with your team and explain decisions as they are made.

Launch & support

Test the finished journeys, agree the launch and explain ownership. Discuss ongoing support separately from the initial build.

Build on what
already works.

A useful application removes a real obstacle. We start with the people doing the work, the decisions they make and the information they need, then build the important journeys around that.

Platform choices follow the requirements. We review existing accounts, data formats and supplier agreements before proposing replacements or additional subscriptions.

Before anything connects

  • User roles and real tasks
  • Existing systems and API access
  • Acceptance examples from your team

Access should match the task. Your business keeps ownership of its accounts and records.

Care in the details.
Confidence in the handover.

ILLUSTRATIVE ACCEPTANCE SCENARIO

Checking API & system integration in practice

Send a valid update, repeat it and then simulate a timeout. The integration should preserve the field mapping, avoid creating a duplicate and leave enough information for an authorised operator to retry safely.

Your project uses examples agreed with your team. This scenario explains the checks to consider; it is not a completed client case study.

Controlled access

We review access requirements and keep permissions aligned with the responsibilities of each role.

Practical checks

Important journeys are checked with realistic data and a range of expected and unexpected inputs.

People stay involved

The people using and maintaining the result are involved before handover, with time for questions and training.

A proposal you
can understand.

Choose the level of work that fits your goal. We confirm the price after reviewing the requirements and list recurring and third-party costs separately.

A wider working system

Connected delivery

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  • API review
  • Data mapping
  • Access credentials
  • Failure recovery
Discuss this scope
Care and improvement

Ongoing partnership

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  • Regular review
  • Agreed support coverage
  • Planned improvements
  • Clear reporting
Discuss this scope

A little preparation.
A better starting point.

  • User roles and real tasks
  • Existing systems and API access
  • Acceptance examples from your team

You do not need a finished specification. A real example, a clear goal and someone who knows the current process are enough to begin.

What a useful
partnership should feel like.

Sample perspectives for this service. Verified client testimonials will replace these with permission.

ILLUSTRATIVE · NOT A CLIENT REVIEW
“We wanted api review explained clearly, so everyone knew what the project needed to achieve.”

Business owner · sample perspective

ILLUSTRATIVE · NOT A CLIENT REVIEW
“Having data mapping agreed before delivery made it easier for our team to review the work and ask the right questions.”

Project lead · sample perspective

Clear answers.
Before you commit.

Where does API & system integration begin?

We start with api review, then agree what data mapping needs to cover. A real example from your business helps us define the work accurately.

What will we receive?

Your proposal sets out api review, data mapping, access credentials, failure recovery. The handover records the agreed setup, the checks completed and the responsibilities that remain with your team.

Can this work with our existing tools?

We review the tools and access available before promising a connection. Where an integration is limited, we explain the options and any manual steps that remain.

How do you decide the price?

We quote for the agreed deliverables, complexity and support needs. Hosting, subscriptions, advertising spend and third-party charges are identified separately.

How will we check that the work is ready?

We use realistic examples to check access credentials and failure recovery. Your team reviews the important journeys before the work is signed off.

What happens after launch?

We explain the handover and maintenance needs. Ongoing support is a separate agreed scope with clear responsibilities and a review schedule.

Let’s talk about
API & system integration.

Tell us what you want to improve, what you use today and any deadline you need us to consider.